Frequently Asked Questions
This F.A.Q. contains a list of the questions most frequently asked by customers and potential customers of Front Office Football.
Last updated: October 11, 2013
I click and the product "Stops Working"
Running out of licenses
Can't save games or view box scores
More F.A.Q. questions
Vista and Windows 7/8 require administrative privileges to run certain types of programs. You should try the following four actions:
If none of the above works, you're almost certainly dealing with interference from your anti-virus software. It may have to be uninstalled before Front Office Football can be installed. ZoneAlarm is particularly troublesome with the electronic licensing software.
We are getting some reports of this happening with the Windows 7, 64-bit operating system. The problem is that anti-virus software may interfere with the ability of the electronic licensing software to unwrap Front Office Football.
This is doubly confusing because it seems that the process of installing some anti-virus products (particularly AVG and Zone Alarm) is what causes the problem. We recommend that you uninstall any anti-virus product not specifically built for 64-bit Windows 7. We recommend using Microsoft Security Essentials (free if you own Windows) instead.
Generally, you don't need to remove the license before reinstalling or installing an update. You need to remove the license only when you're removing the game from a computer and putting it on a different computer.
When reinstalling, you usually need to uninstall the game first. In versions 6.3 or later, there's a link in the product folder to uninstall. For earlier versions, you will need to go into the Control Panel and remove the Front Office Football 2007 software. On Vista, this link is often called Programs and Features. On XP and earlier, it is called Add/Remove Programs.
If unlicensing the product causes a crash, make sure you're running the game as administrator, by right-clicking on the FrFoot2007.exe entry in the installation folder and checking the appropriate box. But remember that if you're only uninstalling so that you can immediately reinstall a newer version, you do not need to unlicense during the process.
Lately, we've been having many customers report this problem. And they often report the download is very small. It should be around 41 Mb. If this keeps happening, switch browsers and try the download again. If the file size is correct, make sure you have the file called msvcr71.dll in your installation folder.
These folders are now under the AppData folder in your Users/Your_Profile_Name folder. However, these folders are hidden, by default, in Vista and Windows 7/8. So, in your file manager (My Computer or Computer on the Start Menu), go to the Tools menu, select Folder Options, click the View tab, and make sure you check the box to show Hidden files and folders.
We want our customers to have some flexibility with the licensing system. So ViaTech, in most cases, is willing to reset your licenses. Contact ViaTech support to make that request. Make sure to white-list elicense.com in your anti-spam settings to ensure you will receive a response. When they receive your email, they usually respond within 48 hours.
In some cases, you need administrative privileges to run programs that can save or modify files. Go to the product's installation folder. Go to each folder in the installation (universe, leagues, leaguehtml, export, import), right-click on the folder itself, select Properties, then the Security tab. Make sure your account has permission to modify, read, write and execute files in each folder.
If you still can't read box scores and game logs after doing this, go to the Global Game Options window within the game. Select Choose/Edit Color Scheme, then check the box for Use custom box and log browser.
This is somewhat easier with version 6.3a and later, in that the folders for the universe and leagues are no longer under the installation folder. They shouldn't require the same permissions level.
Microsoft decided to "retire" its own help product with the introduction of Vista. At some point, Front Office Football will use the new html-based Windows help system (as the card game does). But, for now, you can visit Microsoft and download their help patch and install it.
Because of the difficulty in determining exact release dates, and even whether a product will take shape, I want to avoid building high expectations. I think a small company like this operates optimally, long-term, with as little hype as humanly possible. I promise you that as soon as I'm ready to release any information, it will be posted on this web site. But I do appreciate very much that people are still interested in my work, more than a decade from the beginning of Front Office Football.
Front Office Football 7 is in development, and we hope to enter the beta phase early in November. This is not an open beta, however.
Android/IOS versions are not under consideration at this time. The game's design requires a bigger screen.
Yes. There is a secondary F.A.Q. page.
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